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Shipping

At the moment, we only ship to the UK, EU destinations (excluding Germany) and some non-EU destinations.

Shipping is FREE for all orders within Mainland UK

Please scroll down to the International Shipping Zones section to see if we ship to your country and the costs.

  • In the UK: By Royal Mail 48™/Royal Mail 48 Signed For® or Courier (UKMail)

  • EU Destinations: Royal Mail Airmail/Courier (UKMail)

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Customers from Germany may visit and purchase from our local website www.VanillaMart.de

International Shipping 

European Union- EU Post/Courier

Countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain & Sweden.

Shipping Costs:

The shipping costs are based on the shipped weight of the order placed.

  • Upto 250 Grams:      £3.00 (Royal Mail AirMail)

  • 250 g - 1,000 g:       £5.00 (Royal Mail AirMail)

  • 1,000 g - 2,000 g:    £10.00 (Royal Mail Airmail/Courier)

  • 2,000 g - 5,000 g:    £15.00 (Courier)

  • 5,000 g - 31 kg:       £28.00 (Courier)

  • Over 31 kg:             £75.00 (Courier)

Non-EU Destinations

Countries: Andorra, Bosnia & Herzegovina, Gibraltar, Norway, Russian Federation & Switzerland.

With effect from 17 April 2014, we do NOT ship to Turkey

Shipping Costs:

The shipping costs are based on the shipped weight of the order placed.

  • Upto 250 Grams:      £3.50 (Royal Mail AirMail)

  • 250 g - 1,000 g:       £6.00 (Royal Mail AirMail)

  • 1,000 g - 2,000 g:    £18.00 (Royal Mail Airmail/Courier)

  • 2,000 g to 5,000 g:   £24.00 (Courier)

  • 5,000 g to 31 kg:      £75.00 (Courier)

  • Over 31 kg:             £95.00 (Courier)

Shipping FAQs

How will my order be sent? 

Depending on the order value and weight, we will despatch items by the following means:

  • In the UK: By Royal Mail 48™/Royal Mail 48 Signed For® or Courier (UKMail)

  • European Destinations: Royal Mail Airmail/Courier (UKMail)

When will my order be dispatched?

Unless otherwise stated on individual product pages, we aim to process and dispatch all orders within 1 working day (Monday-Friday) of receipt of the order and cleared funds. Orders received by 1 PM are normally shipped the same day.Orders received on Saturdays, Sundays and Bank Holidays will be sent out the following working day.

When will I receive my order?

UK Orders:

  • Orders sent by Royal Mail 48™/Royal Mail 48 Signed For® are normally delivered in 1-2 working days, but delivery may sometimes take 3-4 working days.

  • Orders sent by Courier (UKMail): These orders are normally delivered the next working day. 

European Orders:

  • Orders sent by Royal Mail Airmail are normally delivered within 3-5 working days to most EU destinations. Delays by Royal Mail/Postal Services in the destination country may however delay deliveries.

  • Orders sent by Courier (UKMail/UPS): These orders are normally delivered within 2-5 working days depending on the country sent to.